30-Day Money-Back Guarantee
We stand behind our products. If you are not satisfied with your purchase, you may request a return within 30 days of delivery.
To be eligible for a return:
Item must be unused and in original condition
Item must be returned in original packaging
Proof of purchase is required
To start a return, please contact us at:
info.urgekey@gmail.com
Once your return is received and inspected, we will notify you of approval. Approved refunds are processed back to your original payment method within 5–10 business days.
Please note:
Customers are responsible for return shipping costs unless the item is defective or damaged.
Refunds are not issued for items lost due to incorrect shipping information provided at checkout.